FAQs

Q: What payment methods do you accept?
A: You can pay for your purchase in different ways. After adding the products to your cart, choose one of the available methods:
- Apple Pay
- Google Pay
- PayPal
- Credit Card payment.

Q: Do your products look exactly like the picture?
A: Our accessories are made of natural material. Therefore, each of our products is unique, and individual items may slightly differ in color. Besides - the design and components of each set look like the pictures.

Q: How are your products packed and are they suitable for a gift?
A: All our products are carefully packed in aesthetic boxes - made of ecological materials, and designed especially for our company. Our products make perfect and original gifts!

Q: Can I cancel my order?
A: Of course - we can cancel your order if we haven't shipped it yet. For this purpose, please contact us via e-mail: info@standupdeskdepot.com

Q: Can I change my order?
A: You can change your order anytime, until you receive your tracking ID. For this purpose, please contact us via e-mail: info@standupdeskdepot.com

Q: Can I return or exchange my purchase for something else from your shop?
A: If you are dissatisfied with a product you have received or have changed your mind, you can always return or exchange it.(note: customer will incur return charges)

Q: My package has arrived damaged. What should I do?
A: Please, write us an email at info@standupdeskdepot.com. We will surely find a satisfactory solution together. Depending on the situation, it is possible to replace the product.

Q: How can I track my order?
A: As soon as we ship your order you’ll be provided with a linked Tracking ID. After you click it, it will forward you to the specified tracking website.

Q: Do you ship to my country?
A: Of course - we ship everywhere in the world.